This agreement is a special agreement providing business travel management service and determines the term and conditions for Party A to provide business travel management service to Party B. Based on the principle of “equality and mutual benefits, and joint development”, after friendly negotiation of both parties, the following business travel management agreement is reached:
1. Contract Interpretation
Administrative department will put forward reasonable travel service requirement on behalf of Party B and accept the service provided by Party A according to stipulations of contract.
2. Service Provided by Party A
Party A will provide the following service according to demands of Party B:
Party B shall send ticket order notice, including contents of name of passenger, date of flight, destination and other requirements, to Party A as soon as possible through telephone, Skype, Email, QQ, Fetion, fax or other means, and provide accurate and complete relevant information. Party A shall take the initiative to inform about the matters that shall be paid attention to during travel, and confirm order status, seat reservation time and price, and timely issue ticket according to requirement.
In accordance with the requirement of Party B, Party A shall reserve flight at appointed time for its employees at market preferential price. With respect to domestic or international flight with discount, Party A shall give a clear lowest real-time market discount price and inform about relevant restriction condition. Generally, discount air ticket cannot be endorsed or returned. It is suggested to reserve full-price or low-price discount air ticket in accordance with actual travel requirement, and let employees of Party B to decide. International travel air ticket price is also determined according to different level, the price ranges from low to high and the right enjoyed also varies from less to more. Party A shall provide selection scheme in accordance with actual travel condition of employees of Party B and try to get the best market price without influence on travel plan.
c) 甲方针对国内机票以及大部分境外机票提供电子客票服务,乙方员工凭有效身份证件，如身份证或护照去机场登机, 甲方暂存行程单，并于结账时提供给乙方。
Party A provides e-ticket service regarding domestic air tickets and most international air tickets. Employees of Party B could boarding at airport with valid identity documents, such as ID cards or passports, while Party A keeps travel itinerary temporarily and provide to Party B at the time of account settlement.
Party A could change computerized planned trip for free according to requirement. In case Party B requires the change after air ticket has been issued, Party A shall inform Party B whether relevant fee will be charged in accordance with relevant stipulation of airline company. Meanwhile, Party A shall provide diversified revision plan or cooperate with airline company to reduce the loss caused by travel change of Party B.
Air ticket return procedure shall be handled according to stipulation of airline company. Some special tickets and team tickets cannot be returned. Party A shall clearly inform ticket ordering personnel of Party B about air ticket change and return stipulations before issuing air ticket.
Party A will provide professional and responsible service for Party B in accordance with this agreement.
3. Obligations of Party B
Party B must do its best to ensure its business travellers to use the service provided by Party A.
Party B and its employees shall properly keep economic goods, such as air tickets, provided by Party A, and ensure validity of passports.
Party B and its employees and business travellers shall abide by foreign exchange management, customs, hygiene and other laws and regulations in destination countries or cities that they go to or will go to.
4. Financial Terms
4.1 付款 Payment
a)甲方将在乙方要求的每月财务结账日前提交上月帐单，乙方应在接到帐单后 15个 工作日内以人民币为货币标准支付相关款项。
Party A shall provide bill of last month at financial closing date in each month required by Party B and Party B shall pay relevant cost within 15 working days from the date of receipt of bill with RMB as currency standard.
Party B shall timely pay outstanding balance according to stipulation of this agreement. Otherwise, Party A has the right to charge default fine as per 0.03% of outstanding balance per day.
5. Major Changes
Provisions in this part are applicable when Party A’s service providing countries or regions have any change conforming to the following circumstances:
Laws or regulations governing travel agency;
Air ticket price;
Agency commission or sales communication paid by airline company or other travel supplier to Party A caused by the behaviour of Party B, airline company, IATA, bank or other organization collecting cost on behalf of members of IATA or other relevant management institute;
Administrative expense or expense relating to travel reservation and travel documents, and other relevant expenses except it: expense, charge or refund used for issuing, change, replacement or cancellation; expense and charge incurred by issuing, change or cancellation of reservation.
In case any major change as indicated in clause 5.1 occurs, Party A has the right to inform customer and require to re-discuss terms of this agreement so as to make up the loss of Party A incurred by change. After receiving the notice, Party A and Party B shall immediately re-discuss terms of this agreement.
In case both parties fail to reach a consensus 30 days later from the date that Party A informs Party B about the major change, either party has the right to immediately terminate this agreement.
6. Responsibilities and Obligations
Obligation of Party A for providing service depends on availability of tickets and accommodation service, which also rely on price, restriction condition, and relevant terms and conditions of airline companies or other service suppliers.
Party A is only a travel agent of airline companies, computerized reservation system (CRS), hotels and other service suppliers engaging in reservation and sales and transportation. Party A does not have or run any airline company, hotel or other transportation or service relating to travel, thus Party A does not responsible for the following matters:
Any accident or injury suffered by any person and the compensation responsibility incurred thereof;
Loss, damage or theft of any personal property of any person;
Delay, line change or cancellation of any service supplier, including the incompleteness of service provided.
Neither party of the agreement shall bear any indirect loss or indirect profit loss caused for the other party by violating stipulations of this agreement or not accepting service provided according to stipulation of the agreement.
7. Duration and Termination
This agreement shall come into effect from the date it is signed and sealed by authorized representatives of both parties.
7.1本协议的有效期为 1 年，自 2016 年 04 月 01 日至 2018 年 03 月 31 日。
Validity of this agreement is 1 year, from April 1, 2016 to March 31, 2018.
This agreement will be automatically renewed and have validity after expiration of service, unless or until any party notifies the other party about termination of this agreement 60 days prior to agreement expiration date or after expiration in written.
In case any party could not repay the due debt or become the subject or defendant of any litigation or other general litigation relating to insolvency, either party could send out written notice about immediate termination of agreement to the other party thirty (30) days in advance.
8. Force Majeure
Force majeure in this part refers to the incidents, behaviours or matters exceeding reasonable control scope of both parties of this agreement.
In case either party is made unable to perform obligations under this agreement due to force majeure factor, the party concerned shall immediately notify the other party about the details in written.
In case either party gives the notice mentioned in clause 8.2, under the circumstance of no lasting of force majeure, the party concerned shall be responsible for the obligations under this agreement that have not been performed due to force majeure (except payment obligation). The affected party shall try to effectively and rapidly solve force majeure problem.
During force majeure existence period, the other party shall have the right to make any proper arrangement it deems proper. In case force majeure lasts for sixty days (60) or more, this agreement can be terminated.
Unless for the demand of fulfilling its obligations or implementation of requirement of laws or court order, all parties must keep provisions of this agreement in strictly confidentiality.
All parties express and guarantee that they have the right to sign this agreement and this agreement does not conflict with any other agreement or obligation having binding force on them.
Party B expresses and guarantees that it has right to restrict its relevant corporate body accepting the service and notify Party A about these relevant companies in written.
Party A has the right to use its relevant company to replace it as a party of this agreement.
Unless in written and signed by the other party, any waiving of this agreement or amendment of provisions of this agreement shall be considered invalid.
All notices under this agreement must be handled in written.
In case any provision of this agreement becomes invalid, illegal or unenforceable, other provisions of this agreement shall not be affected. The invalid, illegal or unenforceable provision will be replaced by the provision closest to the intention at the time of conclusion of this agreement.
Party B agrees that Party A could mention its name for commercial promotion purpose.
This agreement is an integral agreement of both parties, and replace and exclude all other understandings, agreements, statements and guarantees relating to its subject matters.
This agreement does not form the partnership relation or joint venture relationship of both parties.
Title of this agreement is for reference only and is not a component of its provisions.
This agreement is governed by and/interpreted according to laws of the People’s Republic of China.
Party A: Party B:
Representative of Party A: Representative of Party B:
Signing date: Signing date: